Questions & Answers

At Helen É Cosmetics, your feedback is important to us and listed below are some of the more frequently asked questions. If you have any further questions, e-mail us at contact@helen-e.com and we’ll do our best to answer them.

Helen Elowe, Founder and Managing Director

Can I buy your products from anywhere else other than through your web site?
Is Helen É Cosmetics new?
Where is Helen É Cosmetics based?
Is Helen É Cosmetics make-up tested on animals?
Do Helen É Cosmetics products contain Lanolin?
Is Helen É good for sensitive skin?
You say the Helen É Skin Smoother is good for all skin types, why?
How does the Helen É Skin Smoother suit all skin tones?
Which coloured Pressed Powder should I choose?
Do I need to apply moisturiser beforehand?
How do I apply Helen É Skin Smoother?
How long will the compacts last?
Can I return your products if I am not happy?