Royal Mail have advised us that there is a backlog of post due to staff shortages during the Covid-19 crisis.This could delay your order for approximately a week longer than usual and possibly two weeks longer for outside the UK. We thank you for your patience at this time.
Placing Your Order
We use Royal Mail to send all of our parcels worldwide
- If you place an order up to 1.30pm each day it will be despatched the same day.
- Orders received after 1.30pm will be sent the next working day.
- Standard UK postage is £3.00 or FREE to UK customers on orders over £20, Europe is £8 and Rest of the World is £10
- Delivery normally takes 3-4 working days UK and 7-14 working days rest of the world. This is an approximate guideline in accordance with Royal Mail and no parcel is guaranteed unless Special Delivery Service is used
Prices for Express Delivery (UK only)
Please see info below from Royal Mail website about restrictions to certain areas in UK for next day delivery:
- Next Day Delivery UK only (Mon-Thurs)– Please order before 1.30pm the day before – cost £8.00 (parcel delivered before 1pm the following day) * please see restrictions
- Saturday Delivery £11 (UK only)
Areas with Restrictions
We deliver by 5.30pm the next working day in the following postcode areas:
We deliver within two working days by 5.30pm to the following postcodes areas:
We deliver within three working days by 5.30pm to the following postcode areas:
- AB30 - 39, 41 - 45, 51 - 56
- HS1, 3 - 9
- IV21 - 28, 40 - 49, 51 - 56
- KA27, 28
- KW1 - 3, 5 - 15
- KW16 Stromness Town only
- PA20 (0&9)
- PA28 - 38, 41 - 49, 76, 77
- PH15, 17 - 26, 31 - 40, 49, 50
We can’t guarantee delivery by 9am to Jersey, Herm, Sark, Alderney and addresses on Isle of Man outside the IM1 postcode area.
- KW16 - non Town
- PH30, 41 - 44
julia.yeomans21 (verified owner) –
I first bought this product, as part of a bundle, a few years ago at a garden show at the NEC. It was during the summer and having a reasonable tan I wasn’t wearing foundation so decided that I would save it until the winter. When I was home I tried it out and was extremely impressed by the way it gave my face a real glow so I continued to use it throughout the summer. I bought more for the winter and loved the way it gave my foundation a lovely dewy look. Now I wear it all the year round.
eileentmcconnell (verified owner) –
Have been purchasing Helen É illuminator for few years now and have tried others but find this Illuminator really the best by far, leaves my complexion flawless and glowing first thing in morning which, in middle of a weeks work is a marvel in itself! Purchased this with Kabuki brush so received peach bundle free! Absolutely delighted with pack and really looking forward to trying out new lip glosses. Cannot recommend this illuminatior enough .
Such an amazing product leaves my skin so dewy and fresh looking! And amazing under make up too or to highlight
Emma black –
Been using this for a few years now and never used anything quite like it. It is simply perfect I really hope it never gets discontinued! Xxx